Privacy Policy

Who We Are

SRM Group Holdings (“we”, “our”, “us”) is committed to protecting the privacy and personal data of individuals who interact with our website and our programmes.

This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023.

By using our website, you consent to the practices described in this policy.

Information We Collect

We may collect the following categories of personal data:

Name

Email address

Phone number

Organisation details

Any information voluntarily submitted through contact forms

Technical data such as IP address, browser type, and usage analytics

We only collect personal data that is necessary for legitimate organisational purposes.

Purpose of Data Collection

We collect personal data to:

Respond to partnership or general enquiries

Communicate updates about our work

Evaluate collaboration opportunities

Improve website functionality and user experience

Comply with legal and regulatory requirements

We do not sell or rent personal data.

Data Sharing

We may share personal data:

With authorized service providers assisting with website hosting or analytics

When required by law or regulatory authorities

With partners where necessary for legitimate programme-related purposes, subject to appropriate safeguards

We ensure that third-party processors handle data in accordance with applicable data protection standards.

Data Retention

Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal requirements.

When data is no longer required, it is securely deleted or anonymised.

Data Security

We implement reasonable technical and organisational measures to safeguard personal data against unauthorised access, disclosure, alteration, or destruction.

While we strive to protect information, no system can guarantee absolute security.

Your Rights

Subject to applicable law, individuals may:

Request access to their personal data

Request correction of inaccurate data

Withdraw consent, where applicable

Request deletion of data, subject to legal limitations

Requests may be submitted to the contact details provided below.

Communications Consent

By creating an account with SRM Group Holdings, you expressly consent to receive promotional, marketing, and informational communications from SRM Group Holdings or its authorised third-party service providers. These communications may be delivered via SMS, WhatsApp, RCS (Rich Communication Services), push notifications, email, and other electronic channels.

Opt-Out and Charges

You acknowledge that message and data rates may apply depending on your mobile carrier or service provider. You may opt out of promotional messages at any time by following the unsubscribe instructions provided in the communication (for example, replying "STOP" or using the opt-out link provided) or by adjusting your communication preferences within the app settings. Opting out of marketing communications does not affect your receipt of essential transactional or account-related notifications.

Grievance Redressal

For questions, concerns, or data-related requests, please contact:

No. 24, G.N. Chetty Road, T. Nagar, Chennai – 600 017

+91 73585 35664

socialmedia@srmholdings.in

We will respond within a reasonable timeframe as required under applicable law.

Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.